We offer a wide selection of the highest quality olive oils, including Extra Virgin Olive Oil, Virgin Olive Oil, Cold Pressed Olive Oil, as well as flavored and organic oils.

This means the oil was extracted at a specific temperature (usually below 27°C), which helps preserve its natural flavor, aroma, and nutritional properties. Most high-quality extra virgin olive oils are cold-pressed.

We offer olive oils with an ecological (organic) certificate, originating from crops that do not use artificial fertilizers or pesticides.

Olive oil should be stored in a cool, dark place, away from heat and light. Avoid contact with air, so always keep the bottle tightly closed.

The expiration date of each bottle of olive oil is listed on the label. Typically, it's 12 to 18 months from the production date. However, once opened, it's recommended to consume the oil within a few months to maintain its best quality.

Orders can be placed directly on our website by adding the selected products to your cart and following the instructions.

We accept a variety of payment methods, including online payments (bank transfers, credit cards), and in some cases, cash on delivery. Detailed information about available payment methods can be found in the "Payments" section of our website.

We deliver via:

• DPD courier - cost PLN 15.99
• Inpost Parcel Lockers 24/7 - cost PLN 14.99
• Inpost courier - cost PLN 14.99

Orders placed by 12:00 noon on weekdays are shipped the same day. Delivery is usually the next business day.

Yes, once your order has shipped you will receive an email with a tracking number that will allow you to track the status of your package on the carrier's website.

If you receive a damaged order, please contact our customer service department immediately. Please provide photos of the damage so we can quickly resolve the issue.

According to our terms and conditions, you have the right to return goods within 14 days of receiving your order, without giving a reason. The goods must be in undamaged condition and in their original packaging. Detailed information about the returns procedure can be found in the "Returns and Complaints" section of our website.

The return should be sent by courier to the following address:

Alfa Warehouses Sp. z o. o.
Tama Pędzichowska 5, 80-718 Gdańsk

With the note return/complaint
Please include the returns form with your return.

In case of a product complaint, please contact us by e-mail at reklamacje@ekoliva.pl along with the completed complaint form and photos of the product being complained about.

No, you can place an order as a guest. However, creating a customer account makes it easier to track your order history, save shipping addresses, and take advantage of any discounts available to registered users.

To create an account, simply log in.

Our store does not store passwords, so there's no need to recover them. A one-time password is sent via email with each login attempt.

You can contact us via the contact form on our website, by email to info@ekoliva.pl or by phone at +48 573 199 164 between 9am and 4pm.

Yes, we regularly offer special promotions and discounts for our regular customers. We encourage you to sign up for our newsletter to stay up to date with our offers.

Of course! We can also prepare special gift packaging upon request. Please contact us to discuss the details.